ThinkMarketsThinkMarkets
ThinkMarketsThinkMarkets

Support

Find answers to the most common questions you may have during your trading journey.

Deposit

How do I fund my account?

You can initiate funding within ThinkPortal by selecting Funding > Deposit Funds. Then, select your trading account number and continue to select your desired method. Follow the prompts to fund your trading account.

 

For more information on depositing funds please visit Deposit Funds.

 

Please note that only certain payment methods are available in your region.

What methods can I use to fund?

Please note that the payment methods can vary for different countries and regulations. For more information about all payment methods, please visit our website here.

Can I transfer money between my accounts?

Yes, you can transfer any free equity between accounts using ThinkPortal. From within the Trading Accounts menu, select Inter-Account Transfer and choose the sending and recipient accounts and the amount.

 

Please note that ThinkPortal allows up to 4 inter-transfer transactions within 24 hours.

Does ThinkMarkets allow third party payments?

We do not allow third-party payments. Funds can only be sent to an account in the same name as the ThinkMarkets trading account.

Where can I see my transaction history?

Yes, you can within ThinkPortal. To see your transaction history, navigate to Funding > Transaction history. The Transaction history screen will show all previous deposits and withdrawals.

 

For ThinkTrader (Desktop)
Toggle the Bottom panel on. In the bottom right corner you will see your account information, where you can choose between Accounts, and select trades Active, Pending and History. Press the Trading Report button to generate a downloadable report.

 

For ThinkTrader (Mobile)
Select the Positions screen on the bottom panel to see Open trades, Pending Orders and Closed Trades. To generate a downloadable report you can select the More screen and choose the Reports option.

 

For MT4/MT5 (Desktop)
Open your Terminal/Toolbox panel (CTRL-T) or View menu > Terminal. Then select the Account History tab. Right click and filter your view between All History or Custom Period. If you would like a downloadable version, right click again on your Terminal panel and select Save As Report.

 

For MT4/MT5 (Mobile)
Select the History tab on the bottom panel. There you can select between open positions, pending orders and closed deals. You can not download a report from Metatrader mobile.

Still have questions?

Our support team is here for you 24 hours during the trading week, so don't hesitate to contact us.