ZA
Deposits and withdrawals
Fast funding
Instant deposit options. Withdrawals are processed 24/5, typically within 4 hours.
No transaction fees
Deposit and withdraw seamlessly with 0 fees on all funding methods. *
Security
Your funds are safe and secure in segregated customer accounts.
Hassle-free funding
We use a wide selection of reliable and secure payment methods to fund your account.
Swift
BANK WIRE TRANSFER | 1-3 BUSINESS DAYS
Transfer funds globally through bank wire.
FEE
$0
CURRENCIES
ZAR, AUD, EUR, CHF, GBP and USD
VISA
CREDIT CARD | INSTANT
Swiftly fund your trading account with major credit and debit cards.
FEE
$0
CURRENCIES
ZAR, AUD, EUR, CHF, GBP and USD
Mastercard
CREDIT CARD | INSTANT
Swiftly fund your trading account with major credit and debit cards.
FEE
$0
CURRENCIES
ZAR, AUD, EUR, CHF, GBP and USD
OZOW
DIGITAL WALLET | INSTANT
Fund via the OZOW open banking.
FEE
$0
CURRENCIES
ZAR, USD, EUR, GBP, JPY and more
Enjoy seamless withdrawals
Withdrawing your funds is quick, easy, and free*. We aim to process all withdrawals within 24 hours, returning your funds to your original payment method.
Fund your account in just a few steps
SIGN UP
Create a live account if you don't have one already.
NAVIGATE
Log in to ThinkPortal and navigate to the ‘Funding section’.
FUND
Click on ‘Deposit funds’ or ‘Withdraw funds’.
Withdrawal of funds rules
- To request a withdrawal, please log in to your ThinkPortal – submit your request by going to Funding > Withdraw funds
- Third-party deposits and withdrawals are prohibited. We operate a "return to source" policy. For example, if funds were deposited using Skrill, we would process the withdrawal to you via Skrill. The same applies to bank wire, credit card, Neteller, and the other funding options we offer. If for any reason, we are unable to return the funds to the source, we will process the payment, preferably, via bank wire in the name of the trading account holder.
- Withdrawals are usually processed within 24 hours. We cannot guarantee same day receipt of fund as it depends on the withdrawal method chosen, it can take between 1-7 business days for you to receive your funds. The company cannot be held liable for any deposit/ withdrawal processing delays that are subject to payment systems.
- Withdrawals via bank wire require 3 - 5 business days to complete. While we do not typically charge any fees, you may be subject to other charges and/or conversions made by the banks and any intermediaries involved at your expense. In general, an international bank wire transfer costs USD25. The minimum withdrawal amount is USD100.
- We typically do not charge fees for deposits or withdrawals: however, we may be subject to charges from third party providers which we may at the Company’s discretion pass on to the client. We do have the right to investigate, cancel, and/or impose fees/ charges (dependent on payment method) on any deposit or withdrawal request originating from a trading account with no, or minimal trading activity.
- Trading profits or any account balance exceeding the initial deposit amounts will be processed preferably via Bank Wire. For E-wallets, we allow a maximum 10,000 units of currency (Skrill/Neteller/other e-wallets) based on the original source of funding.
- For any accounts funded via credit card, we follow the FIFO rule (First In, First Out). As long as the card hasn’t expired, withdrawals will be prioritised and processed back to the original card used.
Frequently asked questions
What is the minimum withdrawal amount?
For all withdrawal methods, the minimum amount is $30 except for bank wire and cryptocurrency, which have a minimum requirement of $100 and USDT 10, respectively.
Do you charge fees for deposits and withdrawals?
We don’t charge fees for deposits or withdrawals. However, you may be subject to charges from third-party providers.
How long do withdrawals take?
Withdrawals are usually processed within 24 hours. We cannot guarantee the same day receipt of funds as it depends on the withdrawal method chosen – it can take between 1-7 business days to receive your funds (maximum 14 business days for credit card). The company cannot be held liable for any deposit/withdrawal processing delays that are subject to payment systems.
How do I withdraw funds from my account?
To withdraw funds from your trading account, log in to ThinkPortal, then select Funding > Withdraw. Complete the steps by selecting the trading account, withdrawal method and amount.
Can I make a withdrawal using a different payment method?
No, all withdrawals must be transferred to the originating deposit method.
How do I cancel my withdrawal request?
To cancel your withdrawal request, please log in to ThinkPortal, then navigate to Funding > Transaction history > Withdrawal > Cancel request.
The card that I used to deposit is no longer active. How do I withdraw my money?
Please provide valid proof that the card is no longer active. Once we’ve verified this proof, you can withdraw your funds via bank wire.
What deposit methods do you offer?
We accept various funding options, from credit/debit cards and bank wire to cryptocurrencies and local payment methods. Please note that some options may not be available in your region. Log in to ThinkPortal to see the available deposit options or contact us for further information.
What are the processing times for deposits?
The estimated transaction time depends on the funding method. Most methods we accept are instant, apart from Swift, which typically takes between 1-3 business days.
*ThinkMarkets does not typically pass on processing fees, but please be aware that third parties such as banks and payment processors may apply fees and/or spreads when depositing or withdrawing funds.