CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.55% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Support

Find answers to the most common questions you may have during your trading journey.

Withdrawal

How do I withdraw funds from my trading account?

To withdraw funds from your trading account, first select Funding > Withdraw in ThinkPortal. Then, complete the online steps by selecting the trading account, withdrawal method and amount. Your withdrawal request will typically be processed within 24 hours during the week.

 

ThinkMarkets has a return to source policy which means funds are typically sent back to the original payment method used to deposit. For example, if you deposit through Credit Card, funds up to the original deposit amount must be sent back to the same Credit Card.

 

For more information on our withdrawal policies please visit Withdrawal of Funds.

Can I see a list of all my deposit and withdrawal transactions?

Yes, you can within ThinkPortal. To see your transaction history, navigate to Funding > Transaction history. The Transaction history screen will show all previous deposits and withdrawals.

Are there fees for withdrawing funds from my account?

We typically do not charge fees for deposits or withdrawing funds; however, we may be subject to charges from third party providers which we may, at the company’s discretion, pass on to the client.

 

Please note that for Bank wires you will be liable for any fees and/or conversions applied by the banks involved in the transaction, including intermediaries.

 

For full details on withdrawals please visit Withdrawal of Funds.

Can I withdraw to a different source than what I deposited with?

Please note that we follow the back-to-the-source policy, which means the funds must go back to the same payment method.

Still have questions?

Our support team is here for you 24 hours during the trading week, so don't hesitate to contact us.