NZSecurity of funds
At ThinkMarkets, we’re committed to providing our clients with a secure and transparent trading environment, which is why we’re licensed by multiple financial regulatory bodies worldwide. This oversight means we adhere to strict guidelines to protect our clients and their funds.
Segregated funds
Your capital is segregated from the company’s funds and is never used for the company’s business interests.
Top-tier banks
We only partner with top-tier, low-credit-risk banks to ensure our clients’ funds are protected.
Capital adequacy
We maintain sufficient liquid capital to safeguard our clients’ funds and assets.
Security of accounts
Ensuring your personal data is secure and protected is a key priority for us, that’s why we have a range of measures in place to detect and prevent potential security breaches.
Two-factor authentication (2FA)
We promote using 2FA – a security enhancement feature to improve your account’s protection against unauthorised access.
One-time password verification
OTP provides you with an opportunity to verify the agent contacting you by phone, as an additional measure to prevent our clients from being contacted by fraudsters.
Risk awareness and education
We encourage responsible trading and value your safety, ensuring all our clients are informed and educated about potential risks a trading activity may involve.
Staying safe online
With fraudsters constantly coming up with new ways and reasons to contact potential victims, it is important to be vigilant both online and offline.
DO's
Always log out of your account at the end of a session.
Stay alert, question any communications you receive.
Update your password at least every 3 months.
Enable two-factor authentication where possible.
DON’Ts
Never share your login credentials.
Do not engage with fraudsters.
Never allow a third party to access your device.
If you receive suspicious communication - email, phone call, WhatsApp, or SMS from someone claiming to be from, or affiliated with ThinkMarkets, please do not disclose any information, or click on any links. If you are unsure of any communication from ThinkMarkets, please contact our client support team.
Update your passwords directly through ThinkPortal, and report any suspicious activity as soon as possible to [email protected].