ThinkMarketsThinkMarkets
ThinkMarketsThinkMarkets

Support

Find answers to the most common questions you may have during your trading journey.

Quick start guide

How to open an account
Opening an account is easy. Simply click here to start the process.
How to fund my account
To initiate funding within ThinkPortal, select Funding > Deposit Funds. Then, select your trading account number and continue to select your desired method. Follow the prompts to fund your trading account.

For more information on depositing funds please visit Deposit Funds.

Please note that only certain payment methods are available in your region.
How to place a trade on ThinkTrader
You can place a trade using one of the following methods:

- Tap the ‘Buy/Sell’ buttons at the top of the chart screen.
- Tap the ‘Buy/Sell’ buttons next to the instrument you are interested in within a watchlist.
How to withdraw funds
To withdraw funds from your trading account, first select Funding > Withdraw in ThinkPortal. Then, complete the online steps by selecting the trading account, withdrawal method and amount. Your withdrawal request will typically be processed within 24 hours during the week.

ThinkMarkets has a return to source policy which means funds are typically sent back to the original payment method used to deposit. For example, if you deposit through Credit Card, funds up to the original deposit amount must be sent back to the same Credit Card.
For more information on our withdrawal policies please visit Withdrawal of Funds.

Still have questions?

Check out our dedicated Help Centre, or get in touch with our Support team 24/7.